Reimagine Your Back Office Support with Our Mortgage Automation Services
We design and deploy intuitive mortgage automation solutions to facilitate the completion of business-critical tasks requiring minimal user intervention and ensuring uncompromised data accuracy.
At Expert Mortgage Assistance, we deliver comprehensive back-office support for mortgage lenders to automate rigorous tasks and improve the quality of operations. Having dedicated over a decade to refining the mortgage process for lenders and credit unions in the USA, we know what it takes to plan and execute automated solutions at every stage of mortgage processing.
We help you save time and resources by automating critical processes such as mortgage pre-screening, mortgage processing, property appraisal, and underwriting. Our proprietary mortgage automation software, MSuite, is a testament to our undying commitment to helping lenders reap maximum ROI and improve process efficiencies by outsourcing their back-office support services to us.
MSuite: Automated System for Precision Document Indexing and Data Extraction
MSuite is a proprietary mortgage automation tool designed to streamline document classification and data extraction for increased efficiencies with mortgage processing tasks. The tool accurately identifies printed and scanned text to transform data into structured digital assets. Using the software eliminates any need for manual data entry to validate multiple file types. MSuite processes information faster and more accurately than humans and makes loan origination quicker and operations more resourceful.
Accelerate Business Efficiency with Our End-to-end Mortgage Automation Solutions
Our mortgage automation services ensure that all your business processes benefit from improved informationa, and a quicker turnaround time on every file while rigorously emphasizing data quality.
Handle all your mortgage processing tasks with our extensive experience in robotic process automation for the mortgage industry.
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Mortgage Loan Origination
Our mortgage automation solution reduces the total turnaround time for mortgage loan origination decisions. This can help you speed up the process and keep customers engaged. MSuite automation software is highly customizable to match your lender-specified rules.
Mortgage Underwriting
Our automated mortgage underwriting solutions get loan approval decisions done faster. You can collect and validate customer data from various sources, including credit reporting bureaus and internal systems using our automated system.
Mortgage Loan Processing
We help lenders assemble mortgage loan packets more efficiently and accurately. Validate critical data and classify documents according to preferred formats and file types.
Mortgage Appraisal
Our mortgage automation solution bridges the communication gap between the appraiser and loan processor. This can lead to faster and more accurate loan processing and approvals. Consolidate all vital property information so that the appraiser can access it whenever they need it.
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Mortgage Loan Closing
Our mortgage automation solution helps lenders and credit unions speed up the mortgage loan closing process in a secure and error-free manner. Comply with federal guidelines by easily validating all data for legitimacy and accuracy.
Outsource All Your Mortgage Processes to Pioneers in Automation
It wasn’t enough that we were the top choice among mortgage lenders in the USA for the skilled talent and process expertise onboard. We built our own automation solution to magnify the success of our seamless back-office support services. Leveraging a skilled talent pool of technology experts in AI, RPA, and Big Data, you can bring the best of automation and industry experience to your mortgage operations.
Overcome Processing Delays
Client
A home loan product company headquartered in Cherry-Hill, New Jersey
Challenges
- Delay in file review process
- Fluctuating loan volumes; inefficient resource utilization
How MSuite Turned Things Around
- Reduced loan processing time from hours to minutes
- Eliminated dependencies on staff
- Brought down overall processing costs significantly
Reduce Loan Boarding Times
Client
A non-bank full-service mortgage company headquartered in Boca Raton, Florida
Challenges
- Slow and inefficient loan boarding process
- Inability to scale operations
How MSuite Turned Things Around
- Average loan boarding time reduced by 70%
- Loan processing accuracy increased from 96 to 99%
- Improved operation scalability
Are you looking for a mortgage automation company to run your business smoothly?
Contact us today and get a comprehensive roadmap to modernize all your mortgage processing tasks.
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Additional Mortgage Automation Services
Connector
Designed to integrate with multiple data sources, MSuite accepts inputs from emails, APIs, SFTP, and direct uploads, enabling seamless data flow. For example, MSuite can process transaction details from emails, trigger actions, or integrate with external systems to handle real-time document uploads.
MSuite can process information directly from emails, enabling transactions and triggering actions as necessary. For example, MSuite monitors emails related to document uploads and can initiate further processing by connecting to relevant systems.
API Integration
With API capabilities, MSuite can integrate with servicing systems, LOS, 3rd party systems, and more, making it adaptable to various data inflows and operational processes.
SFTP
MSuite continuously monitors SFTP folders, identifying and processing newly uploaded items for efficient and timely action.
Direct Uploads
Users can manually upload files requiring processing, ensuring data handling and transaction initiation flexibility.
Indexing Engine
MSuite’s robust indexing engine identifies over 350 document types, even at low-quality scans (150 DPI), achieving 95% accuracy using OCR, machine learning, and computer vision for consistent classification and efficiency.
Data Extraction Engine
MSuite extracts data from various document types (collateral, income, etc.) with a 98% accuracy rate, enhancing data integrity in digital formats. For confidence scores below 90%, exception handling ensures reliable mortgage automation information.
Rule Engine
MSuite’s dynamic rule engine automates complex QA reviews, underwriting, and income calculations. The system can handle thousands of rules, adapting to regulatory changes and business needs to streamline loan servicing.
Reporting Engine
Detailed reports and trend analyses from MSuite support performance tracking, with options for both standard and custom reports. Nearly every data point in MSuite is reportable, offering actionable insights into mortgage automation processes.
A Strategic Process for Mortgage Automation Services
Collaborate with lenders to identify specific automation needs, integrating their existing mortgage systems with advanced automation platforms.
Automate the extraction and entry of key mortgage data from various sources, minimizing manual input and enhancing data accuracy.
Design automated workflows that streamline the entire mortgage process, from application intake to approval, ensuring compliance and efficiency at each step.
Implement automated rules and algorithms to cross-check financial details, borrower information, and documentation for completeness and accuracy.
Leverage regulatory-compliant automation tools to monitor and flag any deviations from legal standards, mitigating potential compliance risks.
Utilize automation to enable real-time underwriting decisions loan approvals, and generate reports for both lenders and borrowers, enhancing transparency.
Automate the post-approval processes, including document generation, loan servicing tasks, and payment tracking, ensuring seamless operations through the loan lifecycle.
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Advanced Software Tools for Mortgage Automation Services
- Encompass by ICE Mortgage Technology
- Calyx Point
- Black Knight’s Empower
- Optimal Blue
- DocMagic
- LoanLogics
- Velocify
- Mortgage Builder
- PCLender
- Simplifile
Comprehensive Mortgage Automation Services Expertise
With over a decade of experience serving global mortgage companies, our specialized mortgage automation services are designed to streamline processes, improve operational efficiency, and ensure regulatory compliance across all stages of the loan lifecycle.
ISO/IEC 27001:2022 ISMS certification guarantees robust data protection protocols, ensuring that your sensitive mortgage data is managed with the highest level of security and compliance.
Our tailored pricing models allow you to pay only for the services and resources used, optimizing your operational costs without compromising on quality or efficiency.
Strategically located delivery centers across multiple time zones ensure that we can process mortgage automation services tasks swiftly, meeting tight deadlines while maintaining high-quality standards.
Our world-class infrastructure, including advanced office spaces, cutting-edge technologies, and reliable network connections, supports seamless and uninterrupted mortgage automation services.
Our team of highly trained professionals, including mortgage experts and automation specialists, ensures that every aspect of the mortgage process—from loan origination to servicing—is handled with precision and expertise.
A single point of contact through a dedicated project manager ensures clear communication and streamlined service delivery, resolving issues and addressing queries promptly.
Our support teams are available around the clock, providing real-time updates and ensuring transparent communication between all stakeholders for seamless mortgage automation services.
Our flexible automation solutions are designed to scale according to your needs, accommodating fluctuations in loan volume and adapting to evolving business requirements efficiently.
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FAQs on Mortgage Automation Services
Pricing for mortgage automation services is based on the scale of automation, system complexity, and integration requirements. Customization for specific business processes or compliance needs may affect costs. We provide flexible pricing models for small to large-volume mortgage operations. The pricing structure ensures that clients pay for the precise level of automation and features required. This approach guarantees efficiency at a competitive rate.
The turnaround time for mortgage automation services depends on the size and complexity of the mortgage workflow to be automated. Small projects can be completed in weeks, while larger systems may take months for full deployment. Our team utilizes agile methodologies to speed up implementation without compromising on quality. Regular communication and testing ensure timely project completion, guaranteeing that the automation process is integrated smoothly and on schedule.
To ensure regulatory compliance, we comply with industry standards such as RESPA, TILA, and HMDA. Our mortgage automation services are designed to meet federal and state-specific data security and privacy guidelines. Automation processes align with best loan origination, underwriting, and servicing practices. These standards ensure accuracy and consistency in all automated workflows. By adhering to these regulations, we maintain a high level of service quality.
Yes, we specialize in handling large-scale mortgage automation services projects with complex workflows. Our platform supports scalable automation across loan origination, underwriting, and closing processes. We ensure integration with existing systems and seamless coordination across departments. This enables high-volume mortgage operations to benefit from optimized processing times and reduced operational costs. The result is increased efficiency and accuracy in large-scale projects.
We implement robust data security measures, including encryption, multi-factor authentication, and secure cloud storage, to protect sensitive borrower information for mortgage automation services. Our automation solutions are compliant with industry regulations such as GDPR, CCPA, and SOC 2. Regular audits and security assessments ensure that all systems meet data protection standards. These safeguards minimize the risk of data breaches and ensure regulatory compliance throughout the loan process. This commitment guarantees the security and confidentiality of all client data.
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Our Automation Tool