Your mortgage underwriting process is the single most important step that influences the loan approval decision. Hence, as a lender, you must do everything your capacity to make it as streamlined and meticulous as possible. A typical underwriting process is full of time-consuming tasks that range from the examination of a customer’s personal documents to loan amount calculations and an in-depth study of the property appraisal report. Accompanying these tasks are also the possibility of errors.
Missing documents, incorrect information, misappropriated details and attempts at fraud can all slip through if an underwriter is overburdened. The large volumes of data that need processing and the weight of the responsibility of being a critical decision maker can lead to inadvertent errors. These mistakes can end up being extremely expensive when they turn into disputes and lawsuits. As a worst case scenario, your loan may not even be GSE purchase ready for sale in the securities market. What all these add up to is that the quality of your mortgage underwriting process determines the quality of your entire mortgage loan approval process. And to maintain this quality, it is important to free up your underwriter from small and mundane tasks like arranging loan files or undertaking a stare and compare approach to validate data etc. So, how do you achieve this? The answer, therefore, lies in automating your loan origination process so that your underwriter can focus only on what he is supposed to do.
Developing an Efficient Underwriting Process Using Automation
Have a peek into the underwriting process and you’ll find that much of the time is spent in manually classifying loan files and validating information from supporting documents. Automation uses software suites that perform complex tasks like document onboarding and validation in a matter of seconds and without manual intervention. And most importantly, it performs these tasks with zero-error efficiency. Driven by technologies like OCR (optical character recognition), auto indexing and ADE (automatic data extraction), automation can help identify critical errors in loan information and flag them for attention. So, an underwriter can rely blindly on the information made available to process the loan. Aside from this, other inclusive tasks that can be performed by automating your process include loan boarding, creating electronic loan folders, setting up of loan files, developing checklists for evaluating loans, implementation of QA parameters etc. Imagine taking all of these from your underwriters list of tasks? You give them all the time in the world to scrutinize a loan file properly, weight the pros and cons and not rush them through the judgement process
M-suite:- A Smart Solution for Quality Underwriting Process
M-suite is a powerful but simple to use document management software suite that is specifically designed to handle Mortgage Loan documents. It is powered by a wide array of machine learning and AI algorithms best suited for automating critical aspects of the loan process. For starters, it uses the most advanced OCR engine in an enterprise-grade application which is capable of identifying text on printed documents and transforming it into organized digital data thereby eliminating the need for a stare-and-compare approach. M-suite is also equipped with image enhancement and statistical models which process loan information and digitize documents at remarkable speeds. Such advanced capabilities will reduce the weight of the underwriters responsibilities and add value to the underwriting quality.
The following are some of the ways in which M-suite will assist your underwriter:-
- The automated data indexing features of M-suite will enhance the pace of the loan on boarding process. This helps in clearing the loan file from the underwriters desk faster.
- It eliminates the scope of data entry errors and missing information. This eliminates the need for underwriters to send back the files for re-examination.
- Effective digitization of loan documents from hard copies. This takes away the need for scanning and arranging files.
- Checklist based approach that includes all necessary documents to complete loan packages
Automation helps underwriters achieve quality levels which are simply not possible using the traditional approach to mortgage underwriting. M-suite, is the perfect automation tool for making an underwriters task less time-consuming and less complicated.
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